Product Description

Welcome to Hangzhou Ditong Biotechnology Co., Ltd.! We are a leading manufacturer of high-quality goods. Here are some frequently asked questions about our products:

Q1. What are your packing conditions?

A: Generally speaking, our goods are packed in neutral white boxes and brown cartons. If you have a legal registered patent, we can pack the goods in your branded box after receiving your authorization letter.

Q2. What are your terms of payment?

A: We accept T/T (bank transfer) as the payment method. You need to pay 30% of the total amount as a deposit, and the remaining 70% before delivery. Before you make the final payment, we will show you photos of the products and packaging.

Q3. What are your terms of delivery?

A: We offer various delivery terms including EXW (Ex Works), FOB (Free On Board), CFR (Cost and Freight), CIF (Cost, Insurance, and Freight), and DDU (Delivered Duty Unpaid).

Q4. What about your delivery time?

A: In general, it takes 60 to 70 days after receiving the prepayment. The specific delivery time depends on the goods and quantity of your order.

Q5. Can you produce according to the sample?

A: Yes, we can manufacture based on your samples or technical drawings. We can also produce molds and fixtures.

Q6. What is your sample policy?

A: If we have stock, we can provide samples, but customers must pay for the sample and shipping fees.

Q7. Do you test all goods before delivery?

A: Yes, we have 100% testing before delivery to ensure the quality of our products.

Q8: How do you maintain a good long-term relationship with your customers?

A: We believe in maintaining good quality and competitive prices to ensure that our customers benefit. We also respect every customer, just like our friends, and sincerely do business and make friends with them no matter where they come from.

Thank you for considering Hangzhou Ditong Biotechnology Co., Ltd. for your needs. If you have any further questions or inquiries, please feel free to contact us.